![]() ![]() ![]() Please, warn the customer that should the bridge mode be turned on, all wireless boxes will stop working and the RDK-03087 error will be displayed on affected TV sets. for tv) then it is required to have the MOCA feature to be ON. Why it is important? If the customer is having cable boxes with Xfinity, and to be more specific, xi5 or xi6 (e.g. MOCA (Multimedia over Coax Alliance) is not going to work if the bridge mode is on. Important: There is an important downside to the bridge mode with Xfinity (Comcast) gateways. Comcast gateways may allow us to enable bridge mode from the web interface: the default IP address will be 10.0.0.1 > default credentials admin/password > from the web UI: Gateway > At a Glance: It is possible to bridge the modem manually without contacting the ISP.If they choose to deny the request, then the above resolution will apply. It is at the discretion of the ISP, whether or not they will allow the modem to be bridged. Call the ISP and ask them to bridge the modem from their end.The Internet Gateway will need to be bridged.Intermedia cannot setup the new router for you, but your IT or the manufacturer of your new router can help you.Purchase a recommended router if you do not have one already.If any of the above options are not present then purchase a recommended router: Scroll down to the bottom of the page > click Apply.For the Secondary DNS IP > enter 8.8.4.4.In the Primary DNS IP field > enter 8.8.8.8.Under DNS Override, check Enable DNS Override.Click on LAN Setup tab > Do the following:.The steps below are only needed if you have or plan to purchase Polycom phones.If you do not, you will need to call your ISP to have them upgrade the gateway's firmware to the latest version.Depending on the firmware version of you Arris gateway, you may or may not have this option.Block Fragmented IP Packets: Leave checked.This optional step is needed for call quality monitoring and troubleshooting purposes.DoS Attack Protection Firewall: Leave checked.Click on Firewall tab at the top of the page > Firewall Settings > Do the following:.The DHCP server on this device has known software issue that causes devices to lose their IP and get a new IP frequently.This is particularly important in connection with any issues which may impact on your network security or local IT policies.Note: In the latest firmware updates the option to turn off SIP-ALG was removed Known Issues: It is recommended that your firewall maintainer, switch maintainer or IT consultant is consulted on all matters relating to your communications network including, but not limited to, PBX configuration, LAN and firewall configuration. The information in this document is provided for general guidance only. equipment which that is not part of BT's network and which is owned or controlled by the customer) then BT may apply a charge. If faults are reported to BT which are found to be caused by customer equipment (i.e. If this is not implemented correctly then this may result in a degraded service. In order to maintain the quality it is essential that the internal network components suitably support the service for delivery of your voice calls. Your BT SIP Trunks service together with a correctly dimensioned BTnet access service has been designed to appropriately support a quality voice service alongside the use of data. If your router and/or firewall are "SIP Aware" / has a SIP ALG enabled, then this functionality must be turned OFF so that the device does not interfere with any signalling. making and receiving incoming or outgoing call.If SIP ALG is activated, it can stop your SIP trunks from: How can it affect SIP calls and registration? Routers will often have SIP ALG activated by default. It inspects any VoIP traffic to prevent problems caused by firewalls and if necessary modifies the VoIP packets. SIP (Session Initiation Protocol) ALG (Application Layer Gateway) is an application within many routers. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |